IT outsourcing for businesses

IT Outsourcing in Curitiba

Get a complete IT department without the cost of building an in-house team. Mira Sistemas takes over managing your infrastructure in Curitiba and the surrounding region — support, networks, servers, backup and security — with a defined SLA and over 20 years of experience.

What's included in IT outsourcing

We take over the full management of your infrastructure so you can focus on your business.

Tier 1 to Tier 3 technical support

On-site and remote support for users and workstations, from the help desk to specialized management.

Network and server management

Administration of servers, wired and Wi-Fi networks, firewall and internet links with continuous monitoring.

Backup and recovery

Automated backup routines and restore testing to ensure your business continuity.

Information security

Corporate antivirus, access policies, endpoint protection and LGPD best practices.

Proactive monitoring

We watch the health of your environment to solve problems before they affect operations.

Ticket management with SLA

Every request is logged, tracked and resolved within the deadline agreed in the contract.

How IT outsourcing works in Curitiba

1

Environment assessment

We map your infrastructure, processes and risk points to understand your reality.

2

Tailored proposal

We build an outsourcing plan sized to your operation, from 5 to over 1000 machines.

3

Assisted transition

We take over the environment in an organized way, without disrupting your company's day-to-day.

4

Ongoing management and reporting

We operate, monitor and report results, evolving your IT along with your business.

Why outsource your company's IT with Mira Sistemas

Cut costs compared to maintaining a full in-house IT department.

On-site support in Curitiba and region when remote doesn't solve it.

You talk to a real technician, not a generic call center.

Certified team (Microsoft, AWS, Azure, Linux, networking and security).

Predictable costs with a defined contract and SLA.

More time to focus on your core business while we handle technology.

Frequently Asked Questions

Frequently asked questions about IT outsourcing in Curitiba

Clear up your questions about how IT outsourcing works for businesses.

What is IT outsourcing?+

It means hiring a specialized company to take care of all your company's technology — support, infrastructure, networks, servers, backup and security — instead of maintaining an in-house IT department.

What company size is IT outsourcing worth it for?+

We serve from 5 to over 1000 machines. We size the plan to your operation, so it makes sense for companies in Curitiba and the region.

Does IT outsourcing reduce costs?+

Yes. You get a complete, certified team with predictable contract costs, usually lower than building and maintaining an in-house team with the same coverage.

Do you provide on-site support in Curitiba?+

Yes. We provide remote and on-site support in Curitiba and the metropolitan region. When remote doesn't solve it, we send a technician to your company.

How does the ticket SLA work?+

Each ticket is logged, tracked and resolved within the deadline agreed in the contract, with a full history up to the solution.

How do I start outsourcing my company's IT?+

Talk to us on WhatsApp at (41) 3296-1010 or through the contact page. We run a free assessment and build a tailored proposal.

Get Started

Over 20 years of experience at your fingertips

Discover why companies in Curitiba and all over Brazil trust Mira Sistemas. Schedule a no-obligation conversation and receive a personalized diagnosis of your IT infrastructure or development project.

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