Your company protected and productive with specialized IT support
Outsource your company's IT management to experts. Proactive monitoring, fast response, and certified team to keep your systems running 24/7 - while you focus on what really matters: growing your business.
- Guaranteed SLA with response time under 15 minutes
- Microsoft, AWS and Google Cloud certified team
- 24/7 proactive monitoring of all infrastructure
- On-site and remote support in Curitiba and region
Support with humanized service
Active monitoring and consulting close to your team.
Guaranteed SLA
Contracts with clear and measurable service levels
NOC 24/7
Operations center monitoring your infrastructure
LGPD
Processes in compliance with legislation
ISO 27001
Information security best practices
Is your company suffering from any of these problems?
Companies without specialized IT support face risks that directly impact revenue and operations.
Systems down
Every hour of downtime can cost thousands in lost productivity and business opportunities.
Security threats
Ransomware attacks grew 150% in Brazil. Is your company protected against intrusions and leaks?
Reactive IT, not proactive
Fixing problems after they happen costs up to 10x more than preventing them with continuous monitoring.
Overloaded team
Employees wasting time on IT issues instead of focusing on strategic business activities.
Our Technical Support Services
Preventive Network and Hardware Management
Proactive monitoring and maintenance of all infrastructure to prevent failures and ensure optimal performance.
Network Infrastructure Management
Comprehensive support for switches, routers, cabling, corporate Wi-Fi and network segmentation.
Servers and Virtualization
Deployment, management and maintenance of physical and virtual servers with preventive monitoring.
Cloud Migration and Management
Secure migration to AWS, Azure or Google Cloud with ongoing management and cost optimization.
Firewall and Network Security
Next-generation firewall deployment and management, VPN, IDS/IPS and security policies.
Backup and Disaster Recovery
Automated local and cloud backup solutions with periodic restore tests and DR planning.
Ticketing System and SLA
Support organized by priority, history and agreed response times to make service predictable.
Business Continuity
Data replication, automatic failover and contingency plans to keep your operation running in any scenario.
How We Take Care of Your IT
A complete approach that goes beyond firefighting. We act proactively to ensure your infrastructure runs at peak performance.
Diagnosis and Resolution
Quick identification and resolution of hardware, software, network failures in both physical and cloud environments.
Preventive Maintenance
Implementation of updates, backups and measures to prevent future failures on local servers and cloud platforms.
User Support
Agile service to employees with guidance on correct system usage, whether local or cloud-based.
Installation and Configuration
Implementation and integration of new software, hardware and networks in both local and cloud environments.
Training and Qualification
Customized training for efficient and safe use of local and cloud solutions.
Proactive Monitoring
24/7 continuous monitoring of the entire IT environment to identify and fix problems before they impact operations.
Service Modalities
Total flexibility to serve your company in the most efficient way: fixed support contract or an hourly package.
On-site Support
Specialized technicians at your company for diagnostics, repairs and installations. Service in Curitiba and metropolitan area.
Remote Support
Quick resolution via secure remote access. Ideal for software issues, configurations and user guidance.
24/7 Support
Continuous service for critical demands. Uninterrupted monitoring with on-call team for immediate response.
Hourly Support
Pay only for the hours you use, no long-term contract. Ideal for one-off needs or to try our service before committing to a plan.
We Serve All Business Segments
Regardless of your sector - our team is prepared to serve companies with 5 to 1000+ machines, offering scalable and customized solutions.
Industry
Automation and critical infrastructure
Healthcare
Compliance and high availability
Commerce
POS, ERP and continuous operation
Services
Productivity and collaboration
Education
Platforms and connectivity
Legal
Security and confidentiality
Hybrid Environments: Cloud + On-premise
We manage your complete infrastructure - on-premise servers, cloud (AWS, Azure, Google Cloud) or hybrid environments. We ensure perfect integration between environments with optimized security and performance.
Microsoft Azure
AWS
Google CloudWhy Companies Choose Mira
Concrete results that directly impact your business performance:
Increased Productivity
Up to 90% reduction in downtime, keeping local and cloud systems always operational.
Cost Reduction
Average savings of 40% compared to maintaining an internal IT team, with no labor charges or turnover.
Information Security
Multi-layer protection with firewall, managed antivirus, automated backup and access policies.
User Satisfaction
NPS above 95 points. Efficient support that delivers results.
Competitive Advantage
Access to the latest technologies without internal training investment. Your IT always up to date.
Focus on Your Business, IT is on Us
Over 100 companies already trust Mira Sistemas to take care of their IT infrastructure. With a certified team, mature processes and guaranteed SLA, you can focus on business growth while we handle all the technology.
See Mira as an IT company in CuritibaReady for IT that actually works?
Schedule a no-obligation conversation with our specialists and discover how Mira can transform your company's IT.