This page gathers the main channels and applications used by Mira Sistemas for technical assistance, remote support and ticket registration. The links help clients and authorized teams start a support session faster, always with guidance from one of our professionals.
Before installing or running any remote access tool, confirm that you are in contact with Mira Sistemas by phone, WhatsApp, corporate email or Help Desk. This protects your data, prevents improper access and ensures the service is properly recorded.
The list below, recommended by our team, gathers programs for remote access on Windows, Linux and Mac OS. Use these tools only when there is an active support request or direct guidance from Mira Sistemas support.
Access the Help Desk to register requests, follow tickets, consult service history and centralize communication with the technical team. The system brings more organization, traceability and transparency to client support.
Never accept remote connections without validating who requested access and which support ticket is related to the service.
Whenever possible, open or update the Help Desk ticket so deadlines, evidence and guidance remain documented.
Do not share passwords through open messages. When needed, our team will guide the proper method for secure information exchange.