Plans from R$ 200.00 per month

Ongoing IT Support for Notary Offices

A notary office cannot stop. Mira Sistemas provides ongoing IT support for notary and registry services: on-site support (antivirus, firewall, access, workstations and network), server analysis to solve system slowness, backup, monitoring and compliance — with a monthly contract and predictable cost.

R$ 200
Monthly plans starting at
20+ years
Of IT experience
Remote and on-site
Curitiba and region
Defined SLA
Response times set in contract
Plans

Ongoing support plans for notary offices

Pick the level of follow-up that fits your office routine. Every plan includes logged tickets, SLA and service history.

Essential

Smaller offices

R$ 200/month

Remote support to keep the office workstations and systems running day to day.

  • Remote support during business hours
  • Ticketing system with SLA and history
  • Help using notary and registry systems
  • Antivirus, password and user access management
  • Guidance on backup and security
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Most chosen

Continuous

Close, ongoing follow-up

On request

Remote and on-site support with asset monitoring and preventive maintenance.

  • Everything in Essential
  • On-site service in Curitiba and the metropolitan region
  • Monitoring of servers, network and backup
  • Preventive maintenance and update management
  • Antivirus, firewall and access policies
  • Server performance and system slowness analysis
Talk about this plan

Full Management

Outsourced IT for the office

On request

Mira takes over the office's IT, from infrastructure to compliance.

  • Everything in Continuous
  • Infrastructure, cloud and server management
  • Support for CNJ Provimento 213 and LGPD compliance
  • Continuity plan and backup restore testing
  • Periodic reports and follow-up meetings
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Monthly prices per office, adjusted to the number of workstations, servers and on-site demand. Talk to us for a proposal with a closed scope.

What ongoing support covers

A monthly contract that takes care of the office technology end to end — from on-site support to the server — instead of relying on emergency calls.

On-site support

The whole local setup taken care of: workstations, peripherals, printers, scanners, readers, digital certificates and the internal network, with a technician on site when remote isn't enough.

Antivirus, firewall and access

Deployment and management of corporate antivirus, firewall, browsing rules, VPN, passwords and per-user permissions — who can reach what inside the office.

Server analysis

We investigate system slowness, freezes and bottlenecks: CPU, memory, disk, database and server services, with tuning and a fix plan.

Network and connectivity

Monitoring of links, switches, Wi-Fi and cabling to keep public service and online integrations stable.

Backup and continuity

Monitored backup routines and restore testing to make sure data comes back when needed.

Notary systems

Help using and maintaining the office systems, including integrations and the Notário.Cloud environment.

Servers and cloud

Management of local servers and cloud environments, with updates, preventive maintenance and sizing as the office grows.

Compliance

Follow-up on CNJ Provimento 213 and LGPD requirements, with documentation of the measures in place.

How ongoing support works

1

Environment assessment

We map workstations, servers, network, backup and the systems in use, at no cost and with no commitment.

2

Proposal and plan

We define the plan, the SLA and the service scope according to the size and routine of the office.

3

Onboarding

We organize the environment, install monitoring and enable the ticketing system for your team.

4

Monthly follow-up

Continuous support, preventive maintenance, reports and planned improvements throughout the contract.

Why choose ongoing support from Mira

Predictable monthly cost, starting at R$ 200.00, instead of unpredictable emergency calls.

A team that already serves notary offices and knows the notary and registry routine.

Developer of Notário.Cloud, with full command of the technology used in the office.

On-site service in Curitiba and the metropolitan region, remote across Brazil.

Direct support for CNJ Provimento 213 and LGPD compliance.

Complete on-site support: antivirus, firewall, access, workstations and internal network.

Server analysis to solve system slowness before it stops public service.

Logged tickets, agreed SLA and a complete history of every request.

Frequently Asked Questions

Frequently asked questions about ongoing support for notary offices

Clear up your questions about how the IT support contract for notary offices works.

How much does ongoing support for notary offices cost?+

Plans start at R$ 200.00 per month. The final price depends on the number of workstations and servers, on-site demand and the scope agreed in the contract.

Is support remote or on-site?+

Both. Day-to-day service is remote, with fast response, and we send a technician to the office when the issue requires physical presence. On-site service covers Curitiba and the metropolitan region.

Is there a lock-in period?+

The contract is monthly and the scope is defined together with the office. If the routine changes, we adjust the plan instead of keeping a package that no longer fits.

Do you support the office's system?+

Yes. We help with the use and maintenance of notary and registry systems, including Notário.Cloud, the platform for notary offices developed by Mira Sistemas.

The office system is slow. Do you analyze the server?+

Yes. We analyze the server end to end — CPU, memory, disk, database, network and services — to find the cause of the slowness, apply the needed tuning and point out what has to be fixed or resized.

Does support help with CNJ Provimento 213 compliance?+

Yes. The follow-up includes the technical information security measures required by Provimento 213 and the LGPD, with documentation of what was implemented.

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Over 20 years of experience at your fingertips

Discover why companies in Curitiba and all over Brazil trust Mira Sistemas. Schedule a no-obligation conversation and receive a personalized diagnosis of your IT infrastructure or development project.

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